Me talking about marketing?

Jay Small pointed me to this long but excellent article on the future of media and marketing. I firmly believe that technology *can* make advertising valid again — both for consumers and advertisers. But if that will ever happen, it will take a huge shakeup in the current advertising philosophies of most corporations. Advertising that is “aimed” at a consumer is good; advertising that is continually and mindlessly lobbed at a consumer is a total waste of money.

One thing that this article doesn’t touch upon is the value of viral marketing. A great product can grow its market share simply by being a great product — and adding incentive to get consumers to tell people how great a product it is. When I got annoyed that I was paying Verizon $60 a month for 15 minutes of usage (and couldn’t get anyone on the phone in Verizon sales to explain to me how I could make that bill cheaper), Dan told me about the great service he had with Vonage. Then when I signed up, Vonage gave Dan 2 months of free service — and me 1 month of free service to thank me for being a new customer. Sites like epinions.com and all the various other online retailers with good product comment systems give you a global pool of consumers from which you can get your opinions.

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